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Facility Management
Raymond Gray Platform
A facilities management platform with separate portals for clients, technicians, and operations staff.
- Project type
- Facilities platform
- Industry
- Facility Management
- Core stack
- Next.js 16 / React 19 / TypeScript / Supabase
Problem
The challenge.
Facilities work involves requests, dispatch, site visits, billing, and reporting. Each role needs a clear view of the work it is responsible for.
Build
What I built.
I built role-specific portals with service requests, work orders, preventive maintenance, technician check-ins, billing, and reporting.
Outcome
What it supports.
The platform connects service requests to field work and gives each role a place to follow its part of the process.
Highlights
Inside the project.
- Five role-specific portals from one codebase.
- AI-assisted complaint classification and estate intelligence.
- Geofenced technician check-in with field status tracking.
- Client-side visibility into properties, complaints, staff, and service status.
Technical stack
Tools and technologies.
- Next.js 16
- React 19
- TypeScript
- Supabase
- Neon
- Prisma 7
- PostgreSQL
- AI provider fallback
Design challenges
Details that shaped the work.
Admins, staff, technicians, and clients need different tools and permissions within the same application.
Technician check-ins and work-order statuses make field activity visible to the people coordinating and receiving the service.